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Integrated Team SolutionsCRM Refresher

As we know, all instructors can benefit from a refresher course and CRM instructors are no exception, in fact CRM instructors can benefit more than most.

It is important that instructors keep their skills at their best, that they keep abreast of current developments, and that they interact with other CRM instructors from other companies whenever possible.

On this course delegates will:

• Refresh their facilitation skills
• Discuss the latest practices in CRM training
• Cover NOTECHS and assessment
• Discuss courseware design

The course includes:

• Pre-course reading material
• 3-days training
• Full set of course handouts
• Action Plan
• Certificate on completion of the course
• Refreshments and lunch on training days

Open Course Dates

We are currently running the following open courses:

Date:

Duration:

Location:

Places:

Book?

13 January 2010

3 days

London Gatwick Airport

Places available

Book Places

10 March 2010

3 days

London Gatwick Airport

Places available

Book Places

05 May 2010

3 days

London Gatwick Airport

Places available

Book Places

07 July 2010

3 days

London Gatwick Airport

Places available

Book Places

08 September 2010

3 days

London Gatwick Airport

Course fully booked

 

Included within the course price will be lunch, tea and coffee, a set of course notes, some additional reading material and a certificate. Courseware on CD or in hard copy format is available at an additional cost.

Private Courses

A private course can be delivered on your own base, or at any location convenient to you. If you decide to book a private course then you may choose dates to suit your own operational requirements, subject only to the availability of our instructors.

Request a Private Course