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Seychelles - Assessment & Debrief Skills Course

ITS has recently designed and delivered a 5-day Assessment and Debrief Skills course to line and simulator instructors at Air Seychelles, on their base in Mahé.

Whilst designed as an integrated course, there were two distinct elements; a two-day section on behavioural assessment skills, and a three-day section on debriefing skills. The course covered a range of elements including, for example:

• Practice giving feedback in a structured way, based on observations of others, as well as experiencing receiving feedback.

• Examine the concept of facilitation, as compared to instruction, and in the context of debriefing.

• Observe a team working on a group task; prepare and deliver a debriefing session.

• Discuss the current approach to debriefing within Air Seychelles, its advantages and areas for improvement.

• Consider and discuss the ‘Crew Centred Approach’ to debriefing, its advantages and difficulties along with incorporation of the CAL model.

• Practice debriefing using the ‘Crew Centred Approach’, facilitation skills and the CAL model, using role plays/scenarios.

• Consider and discuss strategies for identifying and managing difficult people and situations.

• Revisit Behavioural Markers and discuss use and application within the concept of behavioural assessment.

• Introduction to the CRM/behavioural assessment process (ORCE)

• Practice the skills of observing, recording, classifying and evaluating behaviour (ORCE)

This course delivers, or refreshes, essential skills required for running training sessions or simulator & line checks.

Monday, May 17, 2010

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