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Air Baltic - Assessment Skills

Cementing the ongoing relationship with Air Baltic, ITS have recently delivered two CRM Assessment Skills training courses to the airline’s Line Trainers and Simulator Instructors.

This course is designed to deliver the skills required to effectively assess and grade the non-technical skills (CRM) displayed by flight crew on the line, or in the simulator. The primary objectives for this course therefore are to:

• Introduce the concept of NOTECHS/Behavioural Markers
• Familiarise delegates with NOTECHS
• Introduce the behavioural assessment process
• Practice the skills of observation, recording, classifying and evaluating
behaviour
• Discuss the pitfalls of behavioural assessment
• Test delegates ability to assess behavioural skills

ITS also has experience in designing and implementing assessment schemes for clients and can support them in all aspects of this process.

Tuesday, January 19, 2010


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